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Let's start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

Enter your order number and email address in the fields above and click Start

Follow the instructions and select the items you want to return

You will get a confirmation email with the shipping guidelines once the return request is approved

(£2.99 fee is deducted from your refund echcnage, if you are exchanging, you are required to make a manual payment trough our website to fulfill your excange.  Alternativly the diffrence may be deducted off the exhange).

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

They must be in original condition

For clothing, unwashed and unworn

In the original packaging

They must be UN-OPENED (any bath or body products opened cannot be returned)

The Maximum Weight for any parcel is 10kg

Parcel cannot be greater than 60 x x 50 x 50cm

 

Free gifts & promotional items are not returnable.

 

 

Are there any charges for return?

 We charge £2.99 for each return

Original shipping charges are non-refundable

You are responsible for the charges of the return shipping 

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

 

 

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