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Covid-19 Statement & Deliveries

We understand that many consumers are worried about the impact of how to shop online.  We have are working with suppliers and partners which have already put into action measures to keep staff and consumers safe. 

We are providing a normal delivery service in the UK and shipping globally with our DHL partners.

We won't ask you to sign for your delivery , we'll take a photo of it instead in your open doorway as proof it has been delivered. If you're self isolating, leave a signed note on your door, telling us where to put the parcel.

Our delivery partners include Royal Mail, Parcel Force.  Already these providers have put measures in place to make contactless delivery, ensuring customers receive their orders.

European & Worldwide Shipping | Global Shipping Partner 

Global Shipping | Pharaoh London Cosmetics

European Flat Rate Shipping starts from £40.  We offer flat rate worldwide shipping from £80 (your order will be shipped if it meets our requirements. If your country incurs higher delivery charges we will contact you.


14 days exchange.  Please use our returns service using the link in the menu.  Alternatively we can arrange a collection.  You can email us at to request a collection.  Please ensure you always include your order number in all correspondence so we can quickly work on helping you faster.  Please use the link in the top menu to start the returns process.

We have partnered with collect+ | over 5,500 locations around the uk (please use the link on the homepage to start your return exchange)

collect+ 14 day Returns Exchange


COVID-19 Statement

So far the government has claimed that the virus does not travel on boxes or materials and is an airborne virus which can be contracted from close contact from another infected person.

We received this correspondence from the government which may help you gain more insight into how online retail has been affected. Click here for further information. 

Pharaoh London Cosmetics UK ltd | Beauty Made in England - 160 City Road London EC1V 2NX tel: 012244 786 000

For all wholesale & private label enquiries, please email us at

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