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Covid-19 Statement & Deliveries

COVID-19 Statement

We understand that many consumers are worried about the impact of how to shop online. We have are working with suppliers and partners which have already put into action measures to keep staff and consumers safe. We are providing a normal delivery service in the UK and International.


We can still process your order but we cannot guarantee arrival time due to border closures.We won't ask you to sign for your delivery , we'll take a photo of it instead in your open doorway as proof it has been delivered. If you're self isolating, leave a signed note on your door, telling us where to put the parcel.


Our delivery partners include DHL, Royal Mail, Parcel Force. Already these providers have put measures in place to make contactless delivery, ensuring customers receive their orders.


UK SHIPPING CHARGES £3.99 ROYAL MAIL SIGNED FOR 2nd Class£5.49 1ST CLASS European & Worldwide Shipping Global Shipping Partner European Flat Rate Shipping starts from £40. We offer flat rate worldwide shipping from £80 (your order will be shipped if it meets our requirements. If your country incurs higher delivery charges we will contact you. NEXT DAY DELIVERY : Order before 11am



To qualify for free delivery you must spend at least £15. You must be present to receive the delivery and sign for your goods. On occasions if safe to do so, our delivery partners may use their discretion when delivering parcels. Return Exchange fee is £2.99 for any items being returned exchanged.

 COLLECT PLUS 14 days exchange returns policy - Pharaoh London Cosmetics, discover our new bath and beauty collection today. Luxury Shea Cocoa Butter, Argan Body Oil, ECO Reed Diffusers, Soy Wax Candles, Luxury Shea Cocoa Body Creams, Luxury Body & Hand Wash


PLEASE CALL US ON 07585 357 227


(you can also reach out to us via social media)

 Alternatively call us on +44 20 8123 9876

Returns14 days exchange. Please use our returns service using the link in the menu. Alternatively we can arrange a collection. You can email us at to request a collection. 

Please ensure you always include your order number in all correspondence so we can quickly work on helping you faster. Please use the link in the top menu to start the returns process.We have partnered with collect+ | over 5,500 locations around the uk (please use the link on the homepage to start your return exchange)

Free ECO Wrapping

Free Gift Wrap | Pharaoh London Cosmetics UK

As part of our commitment to reducing waste and removing plastics from our business, we now offer free eco tissue wrap for all products.

So far the government has claimed that the virus does not travel on boxes or materials and is an airborne virus which can be contracted from close contact from another infected person.

We received this correspondence from the government which may help you gain more insight into how online retail has been affected. Click here for further information. 

BFPO orders: please follow the guidelines using this link for more information.

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